Shipping policy
Shipping Policy
At Permission to Achieve™, operated by Reset & Realign LLC, we are committed to transparent and reliable order fulfillment. This policy outlines our handling times, shipping rates, and delivery estimates.
Shipping Availability
We currently ship to addresses within the United States only (including Alaska, Hawaii, and U.S. Territories). We do not offer international shipping at this time.
Shipping Rates & Transit Times
* Shipping Cost: Free Standard Shipping on all U.S. orders.
* Estimated Transit Time: 3–7 business days after dispatch.
* Shipping Carriers: Orders are shipped via USPS, UPS, or FedEx.
* Taxes: Applicable sales tax is calculated and displayed at checkout.
Order Processing & Handling Time
* In-Stock Items: Standard in-stock orders are processed within 1–2 business days, Monday through Friday (excluding federal holidays).
* Order Cut-Off Time: 5:00 PM Eastern Standard Time (EST). Orders placed after this time or over the weekend will begin processing on the following business day.
Pre-Orders & Backorders
For products purchased on pre-order (such as special planner editions):
* Orders do not process within the standard 2-business-day window.
* Pre-orders will begin fulfillment on the estimated dispatch date clearly indicated on the product page and at checkout (e.g., November 2026).
* You will receive an email confirmation when your pre-order is placed, followed by a separate shipping confirmation email with tracking details once your package has shipped.
* If your order contains both an in-stock item and a pre-order item, they may ship separately or together once all items are available.
Tracking Your Order
You will receive an automated shipping confirmation email containing a tracking number as soon as your label is generated. Please allow 24–48 hours for the carrier to update tracking activity. If you have questions regarding your shipment status, please contact support@permissiontoachieve.com.
Address Changes & Delivery Issues
* Address Accuracy: Please verify your shipping address before placing your order. If you need to correct an address, contact us within 2 hours of ordering. Once an order has entered fulfillment or shipped, we cannot modify the destination address.
* Lost or Missing Packages: If tracking indicates your package was delivered but you have not received it, check around your property, with neighbors, or your building's reception. If the package cannot be located after 48 hours from delivery notice, contact our support team.
* Damaged Items: If your package arrives damaged, notify us within 7 days of delivery at support@permissiontoachieve.com with your order number and photos of the damage. Please review our Returns and Refunds Policy for details on replacements.
Returns & Refunds
For complete details on our 30-day return window, eligibility requirements, and return instructions, please review our Returns and Refunds Policy (https://www.permissiontoachieve.com/pages/refund-policy).
Business & Customer Support Contact Information
Permission to Achieve™ is created, owned, and operated by Reset & Realign LLC.
* Support Email: support@permissiontoachieve.com
* Customer Service Phone: 347-674-3828
* Hours of Operation: Monday – Friday, 9:00 AM – 5:00 PM EST
* Mailing Address: Reset & Realign LLC, 6614 Avenue U, Suite 90204, Brooklyn, NY 11234, United States