Returns and Refunds Policy

At Permission to Achieve™, operated by Reset & Realign LLC, we want you to feel confident before purchasing. This policy outlines our return process, timelines, fees, and eligibility criteria for physical planners, digital tools, and guided sessions.

Return Window & Eligibility

* Return Window: You have 30 days from the date of delivery to request a return for eligible physical products.
* Product Condition: Physical planners and workbooks must be completely unused, unwritten in, unmarked, and in their original packaging and sellable condition. 
* Return Method: Returns are accepted by mail.
* Restocking Fees: $0.00 (We do not charge any restocking fees).
* Return Shipping Costs: Customers are responsible for the cost of return shipping for buyer's remorse or standard returns. Return shipping costs are non-refundable.

Product-Specific Return Guidelines

1. Physical Planners & Workbooks

Eligible for return within 30 days of delivery, provided they have not been written in or used and remain in resellable condition. Once received and inspected at our facility, a full refund of the product purchase price will be issued to your original payment method. Any accompanying companion digital portal access included with the planner will be deactivated upon return.

2. Standalone Digital Products (e.g., Money Blocks™)

Digital products, downloads, templates, and online portal access that are delivered immediately upon purchase are non-refundable once electronic access has been provided.

3. Complete Systems & Bundles (Physical + Guided Coaching Sessions)

If you purchased a bundle that includes physical materials and live guided sessions, return requests must be submitted within 30 days of delivery and strictly prior to attending any live sessions. Provided you have not attended a live session and the planner is returned unwritten and in resellable condition, you will receive a refund for the bundle price minus the non-refundable digital portal access value. Once a live session has been attended or session recordings have been viewed, the bundle becomes non-refundable.

Items Not Eligible for Return

* Physical planners or workbooks that have been written in, marked, bent, or used after delivery.
* Standalone digital products and downloads once access has been issued.
* Any bundle where a live coaching session has already been attended.
* Return requests submitted after 30 days from the date of delivery.
* Items marked as "Final Sale" at checkout.

How to Initiate a Return

1. Contact us within 30 days of delivery by emailing support@permissiontoachieve.com or using our Contact Us form. Please provide your order number, the item you wish to return, and the reason for return.
2. We will provide you with return authorization instructions and our return mailing address. Please do not send items back without prior authorization.
3. Pack the item securely and ship it using a trackable mail service. The customer is responsible for purchasing the return shipping label.
4. Once your return is received and inspected, we will notify you of the approval or rejection of your refund. Approved refunds are credited back to your original payment method within 5–10 business days.

Damaged, Defective, or Incorrect Items

If your order arrives damaged, defective, or incorrect, please notify us within 7 days of delivery at support@permissiontoachieve.com with your order number and photos of the damage. For approved defective or damaged items, we will provide a prepaid return shipping label at no cost to you and issue a full replacement or full refund, including original shipping costs.

Exchanges & Cancellations

* Exchanges: We do not offer direct exchanges. Please initiate a return for your unused item and place a new order.
* Cancellations: Orders for physical items may be canceled within 24 hours of purchase if they have not yet entered fulfillment. Once an order has entered fulfillment or shipped, it must be returned according to our standard return policy.

Business & Customer Support Contact Information
Permission to Achieve™ is created and operated by Reset & Realign LLC.
* Support Email: support@permissiontoachieve.com
* Phone: 347-674-3828
* Business Hours: Monday – Friday, 9:00 AM – 5:00 PM EST
* Mailing Address: Reset & Realign LLC, 6614 Avenue U, Suite 90204, Brooklyn, NY 11234